Chatbox AI Service FAQs

I want to use Chatbox for free!

New users who have not purchased any plan can try Chatbox AI service for free, with daily quota refreshed every day.

How to claim: Visit the Chatbox website and log in to your account, then you will see the free plan entry.

What is the AI Drawing feature?

With Chatbox AI, you can create unique and original images in a way that was never possible before. Simply type in a description of your desired picture, such as "a cartoon cat drinking coffee", and Chatbox AI will bring your vision to life.

As you are, in theory, the creator of the image, you have the right to assert copyright and determine how the image is utilized. However, it is crucial to ensure the image is not deployed in any manner that violates local laws or offends public decency.

Where is the Knowledge Base feature?

Knowledge Base is a feature exclusive to the desktop app, which allows AI to understand and search your private documents.

To use this feature, please visit the Chatbox website to download the desktop app (available for Windows / macOS / Linux).

Knowledge Base (desktop) 1 — Knowledge Base (desktop)

How to use it:

In the input box, click “Chat Mode” or “Work Mode”.
Find “Knowledge Base”.
Click “+ Create” on the right.
On the Settings page, click “Add” or “Create your first knowledge base”.
Choose “Create Knowledge Base” in the dialog and name your knowledge base.
Click “Add Files” below the knowledge base you created.
Drag files in, or click to upload them.
Click “ESC” in the upper-right corner to exit Knowledge Base settings.
Repeat steps 1 and 2, then select one knowledge base you need, such as “Jusheng Intelligent PPT Creation Materials”.
Enter an instruction in the input box: “Based on the knowledge base documents, then …”

Note: Each file must be smaller than 50 MB. Supported formats: pdf, docx, txt, md, rtf, pptx, xlsx, csv, epub, jpg, jpeg, png, gif, webp, bmp.

My Copilots

Pick preset roles in My Copilots to match different tasks.

Top AI Models

GPT 5.2, Claude 4.5, Gemini 3 Pro, DeepSeek V3

Upload files and images

Add files and images directly to a conversation so AI can understand and answer based on real content.

How to use it:

Find the “+” button in the lower-left corner of the input box.
Click it and select “File” or “Image”.
Choose a suitable model in the input box, then enter your instruction.

MCP

Data Privacy and Security

Chatbox places the utmost importance on your data privacy and security. While using the Chatbox app, all of your chat messages and settings data are stored locally on your device. Without your permission, Chatbox will not upload any of your data to its servers.

When you utilize the Chatbox AI model service within the Chatbox app (which is the recommended approach), the messages you send to AI, along with some context and any images or files you upload, will be transmitted to the Chatbox AI service to generate AI responses. The Chatbox AI service only uses the data you send to produce AI replies, and your data may be temporarily stored on Chatbox AI's servers to expedite responses for subsequent inquiries. Chatbox AI does not permanently store your data and will not use it for other purposes, including but not limited to advertising, model training, or any other commercial use.

Aside from using the Chatbox AI model service, when you utilise third-party API services to operate other models within the Chatbox app, we cannot guarantee the privacy and security of your data. You will need to review the privacy policy and service terms of these third-party model services to understand how your data may be used. If you prioritize your privacy and security, please consider choosing Chatbox AI Service.

Where is my data stored?

Your chat history is stored locally, and your order information is securely stored on Stripe and the Chatbox backend database. We take your data and privacy security very seriously – for details, please check our privacy policy.

Any other questions, suggestions, or concerns?

If you have any other inquiries, suggestions, or encounter any errors or issues, please submit a feedback